Description

Webbing DATA SIM — Activation & Top-Up

Activate a Webbing DATA SIM purchased for later use, or add prepaid data to an existing DATA SIM registered with Surveila. Select the service and data amount for each SIM, with the option to include annual platform renewal when required.

This is an activation and data service for SIM cards you already own. To purchase a physical SIM, visit Webbing DATA SIM Card.

Choose the Service for Each SIM

• First-time activation: For an unused SIM purchased without platform access or data. Select an initial data bundle, add the first 12 months’ platform access and provide the email address to use for Webbing registration.
• Data top-up — platform access active: Purchase additional data for an existing DATA SIM whose annual platform access is current.
• Data top-up with platform renewal: Purchase additional data and add 12 months’ platform access when the annual renewal is due.

If you already have a Webbing account, use its registered email address when requesting activation of additional SIMs.

Data Bundles and Validity

Choose from the available whole-GB bundles, starting at 1 GB. Each SIM is priced separately according to its selected bundle, and the data is allocated to the ICCID entered for that SIM.

Each purchased data bundle is valid for 24 months from its activation, subject to active annual Webbing platform access. The data validity period and the 12-month platform access period are separate. Platform access must remain current to use any remaining data.

Activate or Top Up Multiple SIMs

Add a separate SIM section for each card you want us to process. You can choose different data amounts and services for different SIMs, then pay for all selections in one checkout.

If you purchased spare SIMs in bulk, enter only the cards you are ready to activate. Keep the remaining SIMs for a future activation order.

How to Place Your Order

1. Enter the complete 20-digit ICCID printed on your SIM card, starting with 8985235, without spaces or letters.
2. Choose first-time activation, data top-up, or data top-up with platform renewal.
3. Select the data amount for that SIM.
4. For first-time activation, enter your Webbing registration email.
5. Add another SIM section if required, and check that each ICCID has the correct data amount and service.
6. Add your selections to the basket and complete checkout.

Surveila processes activation and top-up requests after payment has been received and the required SIM and registration details have been checked.

SIM Eligibility and Existing Orders

This service is available for South African Webbing DATA SIMs supplied by Surveila or our authorised resellers. Existing SIMs being topped up must be registered with Surveila. International Webbing SIMs are not supported.

If platform access and data were already paid for in an earlier order but the SIM has not been activated, contact Surveila with your original order number before purchasing another activation package.

Using Your Activated SIM

Use a compatible cellular device, enable data roaming and set the APN to wbdata. The SIM requires active platform access and available data to connect.

Don’t have a SIM yet?

Purchase your Webbing DATA SIM card here – includes selectable data options.

Difference Between Webbing ‘IoT’ SIM and ‘DATA’ SIM

Webbing IoT SIM

The Webbing IoT SIM is a once-off purchase that includes both a Webbing SIM card and a fixed-term, fixed-data bundle. It is a low data solution designed for devices such as smart alarm systems, GPS trackers, PTT radios, and IoT sensors that transmit small amounts of data predictably over long periods.

When either the data allowance or the term expires, the SIM can be renewed for a new fixed term or converted to a Webbing DATA SIM if higher data usage is required.

To renew that package, use Webbing IoT SIM Card Renewal.

Webbing DATA SIM (this product)

This activation and top-up product is for the Webbing DATA service which uses separately purchased data bundles and annual platform access.

The Webbing DATA SIM is designed for moderate to high data applications such as 4G CCTV cameras, LTE routers and smart home hubs. DATA SIMs operate on a flexible data model, with data bundles valid for 24 months, subject to an active annual Webbing platform fee.

Additional data can be purchased as required via online data top-ups making this option ideal for devices with variable or higher data usage.